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Tenant Relations & Leasing (Mall)

A Tenant Relations & Leasing Staff is focuses on rental of commercial spaces, while managing relationships with tenants. This role handles tenant inquiries, prepares leasing documents, and assists in coordinating daily leasing operations. Responsible for achieving leasing targets, maintaining good relationships with tenants, and ensuring all leasing activities run smoothly in accordance with mall standards and procedures.
Job Description:
• Handle inquiries and leasing of mall spaces.
• Assist in achieving leasing targets and maximizing mall revenue.
• Prepare, negotiate, and update lease agreements and supporting documents while ensuring compliance with regulations.
• Coordinate with tenants regarding setup, operations, and dismantling activities.
• Address tenant complaints related to facilities such as AC, electricity, and maintenance issues.
• Act as the liaison between tenants and management while maintaining good relationships.
• Ensure all leasing activities comply with mall policies and procedures.
• Work closely with related departments to ensure smooth execution and operations.
Qualifications:
• Minimum Diploma (D3) / Bachelor’s Degree (S1) in Marketing, Business Administration, Management, or related field.
• Minimum 1–2 years of experience in leasing, sales, retail, or event/exhibition (fresh graduates are welcome to apply).
• Good communication and negotiation skills.
• Strong interpersonal skills and ability to build relationships with tenants and partners.
• Target-oriented with a strong sense of responsibility.
• Good administrative and organizational skills.
• Able to work both independently and as part of a team.
• Proficient in Microsoft 365 (Excel, Word, PowerPoint).
• Willing to work flexible hours, including weekends and public holidays if required.
• Well-groomed, presentable, and professional demeanor.
Send your Application letter and professional resume to : recruitment@grandcitysurabaya.com